
Cheetah Personalization
Orchestrate real-time interactions across all channels and touchpoints.


Cheetah Personalization
Orchestrate real-time interactions across all channels and touchpoints.

The next generation of personalization
The next generation of personalization
Cheetah Personalization scales targeted and contextual experiences by blending three game-changing capabilities: Real-Time Personalization, Journey Designer, and Intelligent Offers. Marketers can leverage the power of machine learning and automated journeys to connect with customers on a one-to-one basis.

Real-time experiences
Capture real-time data events on web and mobile devices for triggered campaigns.

Journey design
The most comprehensive set of journeys in the market, from simple triggered journeys to multi-step and fully custom journeys.

Offer management
The offer library allows you to design and personalize interactive content for individuals.

Real-time events
Ingest streaming event data and feed it into the Cheetah EDP to update customer profiles.

Journey library
A library of marketing friendly standard journey templates that can be easily configured to drive effectiveness.

Offer intelligence
Apply machine learning and artificial intelligence to optimize offer selection.

Rapid deployment
Apply offer and product recommendations based on web events and emails.

Integrated marketing
Measure journeys with operational marketing metrics and leverage machine learning to optimize customer journey paths.

Enterprise scale
Generate next best offer and next best action strategies on websites to drive conversions.
Dale Ksionzyk
Global Digital Strategy Lead, General Mills
The ability to plug and play Cheetah Experiences, knowing that it’s going to work consistently with our platform…has led us to be more efficient and allowed us to think tactically about how we can make it engaging as well as effective.

1 to 1 brand experiences driven by machine learning
Automate and score every customer interaction and determine the next best action without any manual work. Machine Learning analyzes massive amounts of customer data and provides insights that help you optimize marketing strategies, predict engagement behaviors, and deliver more personalized experiences to customers.

Personalized engagement across the customer lifecycle
As the data platform layer of our Customer Engagement Suite, the Cheetah Engagement Data Platform generates a single customer view for use across Cheetah Digital solutions. Built to be fully integrated, Cheetah Customer Engagement Suite is the only solution in the market that can deliver end-to-end personalized experiences for the first-party marketer.

Talk to an expert
See Cheetah Personalization in action and chat through any questions you may have, whenever it’s most convenient for you.